COOKIE POLICY

Last updated: February 2025

Introduction

My Medical Gateway ("MMG", "we", "our", or "us") uses cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, your choices regarding cookies, and further information about cookies.

What are cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow a website to recognize your device and remember if you've been to the website before. They can be used to store your preferences, remember what Treatment Package you are booking, help you navigate between pages efficiently, and generally improve your experience on a website.

You can read more about cookies and their purpose here https://www.allaboutcookies.org/.

How we use cookies

We use cookies for several purposes, including:

  • Necessary cookies: Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
  • Functional cookies: Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
  • Analytics cookies: Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
  • Performance cookies: Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
  • Advertisement: Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Cookie management with CookieYes

We use CookieYes, a cookie consent management platform, to help manage the cookies on our website. CookieYes allows you to:

  • Give or withdraw consent for different categories of cookies
  • See what cookies are being used and for what purpose
  • Change your cookie preferences at any time

When you first visit our website, you will see a cookie banner that allows you to accept or decline different types of cookies. You can change your preferences at any time by clicking on the CookieYes widget icon that appears on our website.

How long do cookies last?

Cookies last for different lengths of time depending on what they are used for:

  • Session cookies are temporary cookies and are only stored until you leave the website or when you close your web browser or the app.
  • Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website or app to recognise the device again when the user returns to that website or app on that device.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website.

These third-party services may include:

  • Google Tag Manager (for performance)
  • Google Analytics (for website analytics)
  • Google Ads (for advertising)
  • Facebook Pixel (for advertising and analytics)
  • Adalyser (for advertising)
  • Microsoft Clarity (for performance and website analytics)
  • Adyen (for payment processing)

Each of these services may set their own cookies and have their own privacy policies. We encourage you to review the privacy policies of these third-party services.

How to manage cookies

You can manage your cookie preferences in several ways:

  1. Through our cookie consent banner: When you first visit our website, you can select which types of cookies you want to allow.
  2. Through the CookieYes widget: You can access your cookie settings at any time by clicking on the CookieYes widget icon that appears on our website.
  3. Through your browser settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.

You can also adjust your cookie preferences through third party platforms. To manage cookies linked to targeting or advertising activities, visit Your Online Choices. To opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt Out.

Please note that if you choose to block certain cookies, some features of our website may not function properly.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.